What time should my bin and orange recycling bags be presented for collection?
Wheelie bins and orange bags should be presented from 7am on your collection day.
If you are not sure what day your collection is, please contact us.
What do I do if the crews miss my bin/bags?
If your recycling bags or wheelie bin has been presented since 7am on collection day and has not been collected, please contact us and we will re-visit and empty/collect them by the end of the next working day.
How do I go about arranging an Assisted Collection?
Residents that are elderly and/or disabled and cannot present their wheelie bin/recycling bags at the kerbside can request assistance. In such cases the bin/bag can be collected from an agreed point, for example from the side gate, and returned once emptied.
To request an assisted collection please contact us.
I need a new bin?
If you require a new or replacement wheelie bin, please contact us and we deliver one to you within five working days.
I need some more orange recycling bags ?
Within your roll of orange bags will be a sticker requesting, "more bags please". Write your house number and street in the space provided and affix the sticker to the side of one of your used orange bags when putting out for collection. The recycling collectors will see your sicker and leave you a new roll of bags.
If you don't have a sticker, or have misplaced it, please contact us.
How many orange recycling bags can I put out for collection at once?
You can put out as many orange recycling bags as you need to.
I would just like to say…
If you have something to tell us, whether it is a complaint or a compliment, please contact us, we will respond within three working days.
Where can I recycle these items?
Use rechargeable batteries as they can be used over and over again. However, you can recycle car batteries at the Community Recycling Centres.
You can take old bikes to one of the Community Recycling Centres where they are collected as part of the Bikes 4 All project.
You can recycle books at the Recycling Bring Sites or Community Recycling Centres.
Aluminium and steel cans should be put into your orange recycling bags . They can also be recycled at the Recycling Bring Sites or Community Recycling Centres.
Household cardboard (cereal boxes, egg boxes etc) should be put into your orange recycling bags , However, large pieces of cardboard (from large items such as TV's etc) can be recycled at the Recycling Bring Sites or Community Recycling Centres.
You can take unwanted furniture items to the Community Recycling Centres.
Fridges / White goods & Electrical equipment
You can take electrical items, fridges, freezers etc to the Community Recycling Centre for recycling or donate items in good condition to charities.
Glass bottles and jars should be recycled in the orange recycling bags . However, you can also recycle them at the Recycling Bring Sites and Community Recycling Centres.
Kitchen scraps and small amounts of garden waste can be put into your black wheelie bin, where the Ball Mill will extract it out.
You can make your own compost at home using your garden waste or take it to your Community Recycling Centre. This includes garden clippings, hedge trimmings, tree stumps etc ..
You can dispose scrap metal at the Community Recycling Centre.
You can take oil to your Community Recycling Centre for recycling.
All paper, newspaper, and magazines should be recycled through the orange recycling bags . You can also recycle paper at Recycling Bring Sites or the Community Recycling Centres.
All Plastic bottles should be recycled through the orange recycling bags . They can also be recycled at your Community Recycling Centre.
Soil / Hardcore
You can recycle soil/hardcore at your Community Recycling Centre.
You can donate old clothes to charities or recycle them by using the textile banks at Recycling Bring Sites or at the Community Recycling Centres.
See your local directory for garages that send tyres for recycling.
Wood can be recycled at the Community Recycling Centre.
Old, scratched CD's can be recycled at the Community Recycling Centres.
You can recycle fluorescent tubes at Freemen's Common Recycling Centre.
ou can recycle laser/inkjet cartridges at the Community Recycling Centres and help raise money for Tommy's Babies Charity.
You can recycle mobile phones at the Community Recycling Centres and help raise money for Help the Aged.
You can recycle paint at the Community Recycling Centres.
You can recycle spectacles at the Community Recycling Centres and help raise money for Help the Aged.
Videos & cassettes
You can recycle old videos & cassettes at the Community Recycling Centres.